Data Deletion Instructions

How to delete your data from AI Bizlutions and connected platforms

Overview

We respect your right to delete your personal data. This page explains how to delete data associated with your AI Bizlutions account and any connected third-party services (Instagram, Facebook, LinkedIn, etc.).

Before You Delete

Before deleting your account, you may wish to export your data. Go to Settings → Export My Data to download a copy of all your information in a portable format (JSON or CSV). Once your account is deleted, data cannot be recovered.

Method 1: Delete Through Your Account Settings

The fastest way to delete your data:

Method 2: Email Request

If you cannot access your account or prefer to request deletion via email:

1. Send an email from the email address registered to your account to support@aibizlutions.com
2. Use the subject line: "Data Deletion Request"
3. Include the following information:
   • Your full name
   • Email address associated with your account
   • Company name (if applicable)
   • Any connected third-party accounts you want deleted
4. We will process your request within 30 days
5. You will receive a confirmation email once deletion is complete

We will verify your identity by confirming ownership of the registered email address. Requests from unrecognized addresses will require additional verification.

What Data Gets Deleted

Immediately and Permanently Deleted:

• Account credentials and login information
• Profile information (name, email, company, logo)
• OAuth access tokens for all connected services
• Contact lists, CRM records, and opportunity data
• Workflows, automations, and agent configurations
• Social media posts, drafts, and scheduled content
• Messages, threads, and communication history
• Knowledge base documents and extracted data
• Invoices, products, and billing records
• Support tickets and attachments
• Activity logs
• All uploaded files and media stored in our systems

Kept as Billing Records:

• AI usage records (which feature was used, credits and estimated cost; never the content of your prompts or outputs) are kept for 24 months as billing and accounting records, as permitted by GDPR Art. 17(3)(b) and (e), and are no longer linked to any identifying profile after deletion.

Not Controlled by AI Bizlutions:

• Content previously published to Instagram, Facebook, LinkedIn, etc. (managed by those platforms directly)
• Messages already delivered via third-party platforms
• Data held by payment processors (Stripe) under their own retention policies

Infrastructure Retention (AWS)

AWS DynamoDB Point-in-Time Recovery (if enabled) may retain database snapshots for up to 35 days after deletion. Individual customer data cannot be selectively purged from these infrastructure-level backups. After the 35-day retention window, all backup data is automatically and permanently removed by AWS.

Deleting Data from Third-Party Platforms

To delete data from connected platforms, you must complete two steps: remove it from AI Bizlutions' servers, then revoke access on the platform itself.

Instagram / Facebook

Option 1 — In-app disconnect (removes our stored tokens and data immediately):

1. Log into app.aibizlutions.com
2. Go to Settings → Integrations
3. Find the Facebook or Instagram card and click Disconnect
4. Your access tokens, page/account metadata, and cached messaging data are deleted from our servers immediately

Option 2 — Delete via Facebook Settings (triggers our automated deletion callback):

1. Go to Facebook Settings → Apps and Websites
2. Find AI Bizlutions and click Remove
3. Facebook sends a signed deletion request to AI Bizlutions automatically
4. We delete the associated data within 24 hours and return a confirmation code to Facebook
5. You can verify the deletion status using the confirmation code at: app.aibizlutions.com/data-deletion.html

LinkedIn — Complete Deletion Guide

Step 1: Disconnect from AI Bizlutions (removes our stored token immediately)

1. Log into app.aibizlutions.com
2. Go to Settings → Integrations
3. Find the LinkedIn card and click Disconnect
4. Confirm when prompted
5. Your LinkedIn access token is deleted from our servers immediately

Step 2: Revoke Access on LinkedIn (prevents AI Bizlutions from requesting a new token)

1. Go to LinkedIn Settings → Permitted Services
2. Find AI Bizlutions in the list
3. Click the remove/revoke icon
4. LinkedIn revokes our access permanently

Google Services:

1. Go to Google Account Permissions
2. Find "AI Bizlutions"
3. Click "Remove Access"

Verification of Deletion

To verify your data has been deleted:

• Try logging in — you should receive an error that the account doesn't exist
• Request a confirmation email from support@aibizlutions.com
• Check connected platforms — AI Bizlutions should no longer appear in their authorized apps

Timeline

• In-App Deletion: Immediate and permanent upon confirmation
• Email Request: Within 30 days of identity verification

California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act, California residents have the right to request deletion of their personal information. You may exercise this right through either method described above (in-app or email). AI Bizlutions does not sell personal information. We do not discriminate against users who exercise their privacy rights. For California-specific inquiries: support@aibizlutions.com.

Last Updated: November 3, 2026
For more information, see our Privacy Policy